🌟 Crystal Jewelry Store – FAQs

1. What materials are your products made of?

All our jewelry pieces are handcrafted using natural crystals and premium metal fittings. Each crystal has its unique color, texture, and energy, making every piece one of a kind.

2. Are all crystals natural?

Yes. We source only authentic and natural crystals. Slight variations in color or inclusions are normal and part of their natural beauty.

3. How should I take care of my crystal jewelry?

Avoid long exposure to water, perfume, and sweat. Store your jewelry in a dry, soft pouch when not in use. You can also cleanse the crystals under sunlight or moonlight occasionally to restore their natural energy.

4. Do you accept custom orders?

Absolutely! We offer customization for bracelets, necklaces, and art pieces. You can choose your favorite crystal type, bead size, and charm design. Please contact us via email for bespoke requests.

5. What is your shipping policy?

We ship worldwide from our studio . Orders are usually processed within 3–5 business days. Shipping time varies depending on your location.

6. How can I track my order?

Once your order ships, you’ll receive a confirmation email with a tracking number. You can check the shipping status anytime on the carrier’s website.

7. What is your return or exchange policy?

If your item arrives damaged or incorrect, please contact us within 7 days of receipt. We’ll gladly offer a replacement or refund. Custom-made products are not eligible for return unless defective.

8. Do your crystals have spiritual meanings?

Yes! Each crystal carries its own energy. For example, amethyst promotes calm and clarity, rose quartz symbolizes love, and citrine attracts abundance. Feel free to explore our product pages for more details.

9. What payment methods do you accept?

We accept major credit cards, PayPal, and other secure payment options available at checkout.

10. How can I contact you?

You can reach us anytime via the Contact Us  We’ll reply within 24 hours.